All Systems Operational

Uptime over the past 90 days. View historical uptime.
myDevices Dashboard Operational
Console Portal Operational
Authentication & SSO Operational
Notifications Operational
E-mail Alerts Operational
Twilio SMS Operational
Integrations Operational
API Service Operational
Streaming Operational
Device Connectivity Operational
Device History Operational
LoRaWAN Network Operational
Azure - Europe Central Network Operational
Azure - Asia Network Operational
Azure - Australia Network Operational
Azure - US East Operational
UDP Endpoint LNS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

Gateway connectivity disruptions - EU region
Resolved - This incident has been resolved.
Sep 13, 16:19 UTC
Update - We continue to monitor the situation. Affected gateways remain disconnected and will automatically reconnect once the cellular provider resolves the upstream connectivity issue.
Sep 13, 11:35 UTC
Monitoring - We have identified a potential small-scale connectivity disruption affecting the cellular provider (G+D) that our gateways are utilizing for connectivity in the EU region. Starting at approximately 06:22 UTC, a number of gateways disconnected and may be experiencing difficulties reconnecting.

Our platform and services are operating normally. Affected gateways will automatically reconnect once connectivity is restored on the cellular provider side.
Sep 13, 08:03 UTC

Sep 12, 2026

Gateway connectivity disruptions
Resolved - The upstream network provider has resolved the disruption affecting the US Southwest region. Affected gateways have reconnected and connectivity has been restored.
Sep 12, 23:34 UTC
Monitoring - The root cause has been identified as a network disruption on Cogent Communications' network serving the US Southwest region. Cogent has confirmed the issue on their status page (case HD306660746) and engineers are on-site working to resolve it.

Our platform and services are operating normally. Affected gateways will automatically reconnect once the up stream network path is restored. We are monitoring for resolution.
Sep 12, 22:34 UTC
Investigating - We are aware of connectivity issues affecting a subset of gateways in the US region. Starting at approximately 20:53 UTC, a number of gateways disconnected and may be experiencing difficulties reconnecting. We are actively investigating the root cause. Updates will be posted as more information becomes available.
Sep 12, 21:21 UTC

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Gateway connectivity disruptions
Resolved - This incident has been resolved.
Sep 3, 06:14 UTC
Update - Cogent Communications has confirmed that engineers and their third-party fiber vendor are on-site working to restore the two fiber cuts affecting the Los Angeles and Southwestern United States areas. Cogent has not yet provided an estimated time to restoration (Cogent master case NA306633403).

Impact remains unchanged: a subset of gateways in the US region, including gateways using our G+D SIM for cellular connectivity, remain disconnected or intermittently connected. Our platform and services continue to operate normally. No action is required from customers; affected gateways will reconnect automatically once upstream connectivity is restored. We will post another update as soon as Cogent provides an ETR or the situation changes.
Sep 2, 19:59 UTC
Update - We have confirmed that gateways using our G+D SIM for cellular backhaul are also affected by this ISP outage. Traffic from these gateways is routed through the impacted segments in the area, so some cellular-connected gateways may be experiencing disconnections or difficulty reconnecting alongside the previously reported gateways.

Our platform and services continue to operate normally, and this issue remains entirely external to our infrastructure. Affected gateways should reconnect automatically once Cogent restores service. We are continuing to monitor and will post further updates as they become available.
Sep 2, 18:24 UTC
Monitoring - Root cause identified as Cogent Communications fiber cuts in the Los Angeles area. We are monitoring for resolution.
Sep 2, 16:12 UTC
Update - A number of gateways connecting from the Los Angeles area experienced disconnections starting at 13:44 UTC. The root cause has been identified as a pair of fiber cuts affecting Cogent Communications' network in the Los Angeles and Honolulu areas (Cogent case HD306633403). Cogent engineers and their third-party fiber vendor are actively working on repairs. There is no estimated time to resolution from Cogent at this time. Current status can be tracked at https://ecogent.cogentco.com/network-status.

Our platform and services are operating normally. This issue is entirely external to our infrastructure. Affected gateways will automatically reconnect once the upstream network path is restored.

We will continue to monitor and provide updates as the situation develops.
Sep 2, 16:05 UTC
Investigating - We are aware of connectivity issues affecting a subset of gateways in the US region. Starting at approximately 13:44 UTC, a number of gateways disconnected and may be experiencing difficulties reconnecting. We are actively investigating the root cause. Updates will be posted as more information becomes available.
Sep 2, 15:38 UTC

Sep 2, 2026

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Scheduled Release: Location-level aggregated alerts, multiple alert schedule windows per day & more
Completed - The scheduled maintenance has been completed.
Aug 31, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 16:00 UTC
Scheduled - Scheduled Release — Monday, Aug 31, 8:00 AM PT

We're deploying an update Monday at 8:00 AM Pacific. No downtime expected.

What's new:
Location-level aggregated alerts — Set a threshold, like "notify me when 5 or more leak sensors report a leak at this building," and get a single location-level alert telling you the issue is site-wide. Your individual sensor alerts still fire as they do today; this is an added layer on top.

Multiple alert schedule windows per day — Schedules now support more than one time window per day, so split shifts and overnight on-call like 5 PM to 5 AM fit in a single schedule instead of several.

Notification toggles per contact — Admins can switch a contact's SMS, email, and report delivery off from the Contacts screen, globally or per location.
Aug 27, 12:50 UTC
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