Gateway Connectivity Issues

Incident Report for myDevices, Inc

Resolved

This issue was resolved late yesterday by our network carriers.
Posted Oct 02, 2024 - 12:15 UTC

Investigating

We are currently experiencing connectivity issues with a small subset of our IoT gateways, related to the outages from major cellular providers yesterday.

Our team is actively working with the carriers to restore normal service as quickly as possible. We will provide updates as new information becomes available.

Thank you for your understanding and patience as we work to resolve this issue.
Posted Oct 01, 2024 - 21:00 UTC
This incident affected: Device Connectivity.