EU Network Outage

Incident Report for myDevices, Inc

Resolved

This incident has been resolved.

Posted Apr 08, 2026 - 04:13 UTC

New devices are reconnecting, this process will take some time due to DNS propagation.

Posted Apr 08, 2026 - 02:35 UTC

The issue has been mitigated by initiating a Failover to a different region. We are seeing devices reconnecting.

Posted Apr 08, 2026 - 01:08 UTC

We are continuing investigating the issue and it seems Azure related resources.

Posted Apr 08, 2026 - 00:34 UTC

We are currently investigating an issue in our EU network server causing devices being offline.

Posted Apr 07, 2026 - 23:30 UTC

This incident affected: LoRaWAN Network (Azure - Europe Central Network).